PRIVACY POLICY – Lighthouse Capital

PRIVACY POLICY

Accelrevenue Tech Private Limited, a legal entity duly registered under the provisions of the Companies Act, 2013, with its registered office at C-603, Sai Shraddha CHS, Station Road, Vikhroli East, Mumbai -400083, (hereinafter referred to as the “Company,” “we,” “us,” or “our“), controls and administers the website www.tlhc.com (hereinafter referred to as the “Website/Platform”). The Company specializes in providing an innovative platform, accessible through the Website, that caters to revenue-based financial services tailored to contemporary businesses in India, particularly early-stage startups operated by both individuals and entities, by providing them with a dynamic revenue-based financing solution. Our revenue-based financing model allows startups to receive funding from investors in exchange for a defined percentage of their monthly or quarterly revenue (collectively referred to as the “Services“). For the purpose of clarity within this Privacy Policy, the terms “You,” “Your,” or the “User” pertain to individuals or entities visiting the Website.

Kindly review this Privacy Policy thoroughly prior to engaging with the Website or disclosing any personal information. Your utilization of Website signifies your unequivocal consent and understanding of being legally bound by the terms and conditions outlined in this Privacy Policy.

LINKS TO EXTERNAL WEBSITES
1. The protocols and procedures delineated within this Privacy Policy delineate the utilization and dissemination of User Information amassed through Accel Revenue Services. These Accel Revenue Services may incorporate links directing users to external websites. It is imperative to note that any personal information garnered about the User during their visits to these external websites is not governed by this Privacy Policy. We strongly advise Users to exercise prudence and meticulously review the privacy policies governing these external websites before accessing them. The User acknowledges and comprehends that Accel Revenue assumes no responsibility for, and exercises no control over, the practices and content of any website accessed through the hyperlinks embedded within Accel Revenue Services.
LEGAL CAPACITY TO ENTER INTO A CONTRACT
1. By accepting these Privacy Policies, You, as a User (being a natural person), affirm that You have reached the legal age of majority, which is 18 years, and possess the necessary legal competence to engage in contractual agreements as per the applicable laws. Additionally, in cases where You are registering on behalf of a company, partnership, or any other legal entity, you declare that you hold the proper authorization from said entity and are in full compliance with the Applicable Laws to accept and adhere to these Privacy Policies.
2. However, if You are a natural person below the age of majority or lack the legal competence to enter into contracts, You are prohibited from utilizing Accel Revenue Services or providing any information to Accel Revenue in this capacity.
COLLECTION OF USER INFORMATION
1. In the course of providing our Services and during User interactions with Accel Revenue’s Platform, we shall gather the following information from Users (“User Information”):
  1. Information Provided by the User: Users may be prompted to furnish information, including sensitive personal details, when creating or utilizing an account on the Platform, or when communicating with Accel Revenue via telephone, email, or other means. This information encompasses, but is not confined to, Your name, particulars of Your company, the nature of Your enterprise, a photograph, postal address, email address, phone number, particulars of identification or address verification, financial particulars, geographical coordinates, or other specifics deemed necessary by Accel Revenue to provide Services and prevent unlawful activities. In alignment with Applicable Laws, we may seek supplementary information about Users.
  2. Information Collected about a User: In relation to a User’s utilization of the Platform, Accel Revenue may automatically gather and evaluate technical information, such as IP addresses, login data, browser specifications, time zone configurations, operating systems, and analogous particulars. Additionally, details pertaining to a User’s visit, such as URL particulars, accessed material or information, search activities, page response times, instances of download errors, duration of visits to particular pages, interaction particulars on pages, techniques employed for navigating away from pages, metadata encompassing location and dates, and particulars of email addresses or phone numbers used for customer service contact may also be collected.
  3. Information Received from External Sources: Accel Revenue may receive information about Users through their interactions with our other products and services or from third-party sources like advertising networks, analytics providers, or search information providers. Additionally, Accel Revenue may compile non-personally identifiable information about Users.
USAGE OF USER INFORMATION
1. At Accel Revenue, we recognize the pivotal importance of User Information and the responsibility that comes with its utilization. Our approach to data deployment is guided by the principles of transparency, security, and empowering our Users. The multifaceted applications of your User Information include:
  1. Facilitating User Requests and Services: Your User Information serves as the bedrock for fulfilling your requests and ensuring the seamless provision of our Services. We utilize this data to create an environment that resonates with Your financial requirements and aspirations.
  2. Tracking Revenue for Enhanced Insight: Accel Revenue employs Your data to gain insights into your revenue dynamics. This approach aids us in understanding your financial position and tailoring our offerings to match your specific needs.
  3. Collaboration with Third Parties: In line with our commitment to transparency and efficacy, Your data may be shared with trusted third-party entities for tracking Your financial trajectory and performance.
  4. Enabling Research and Analytics: User Information forms the cornerstone of our research and analytical endeavors aimed at enhancing the quality and security of our Services. This aids in fostering an environment of continual improvement.
  5. Informing Users about Changes: Keeping our Users informed is paramount. We utilize your data to communicate updates regarding changes in our Services, terms and conditions, and offerings that may align with your interests.
  6. Strategic Development and Business Analytics: Your data propels our strategic development initiatives and fuels our business analytics. This aids us in offering pertinent solutions and maintaining an enriched User experience.
  7. Complaint Resolution and Dispute Handling: Should the need arise, your User Information is harnessed to effectively address and investigate any complaints, claims, or disputes.
  8. Responsive Customer Interaction: Your queries and feedback are of paramount importance to us. We employ your data to respond and engage in a meaningful dialogue, thereby fostering a strong User-provider relationship.
  9. Ensuring Compliance: In adherence to Applicable Laws and governmental directives, Your data may be employed for compliance purposes, including but not limited to, record keeping and audits.
  10. Statistical Insights: We may offer third parties non-identifiable statistical insights about our User base. Rest assured, your identity will remain confidential in this context.
  11. Personalized Experience: Your data facilitates the delivery of a personalized experience, enhancing Your engagement with our Website.
  12. Communication for Service Enhancement: With Your consent, we may contact you through various channels, including WhatsApp, SMS, or email, to offer tailored information related to the Services you’ve chosen. You authorize us to communicate for these purposes, regardless of your registration status with the NDNC registry. Additionally, we may periodically provide information about partner and affiliate offerings, financial services, and general updates.
2. Please note that the utilization of data derived from Google APIs strictly adheres to the Chrome Web Store User Data Policy, encompassing the Limited Use requisites.
USAGE OF USER INFORMATION FOR DATA ANALYTICS AND BENCHMARKING
1. At Accel Revenue, we value the insights derived from Your interactions with our Services and the unique opportunities they present for growth and innovation. The meticulous analysis of Your User Information empowers us to provide unparalleled Service and create an enriching experience. We employ this data for our legitimate business interests, ensuring that You receive optimal solutions and a seamless journey. The purposes for which we employ Your data include:
  1. Tailored Advertising and Information Delivery: Guided by Your usage patterns, we employ Your User Information to deliver pertinent advertising, marketing communications, and information that align with Your preferences and needs.
  2. Advancement through Research and Development: Your data fuels our research and development initiatives aimed at enhancing our Services, and Website. This facilitates the creation of new functionalities and Services, enriching your overall experience.
  3. Functionality Enhancement: With insights drawn from Your data, we continually innovate and enhance our existing offerings. This encompasses statistical analysis, benchmarking, and forecasting services designed to elevate Your interactions.
  4. Location-Based Services: Your geo-location data, if collected, enables us to provide You with contextually relevant content and experiences. This enriches your engagement with location-specific offerings.
2. We acknowledge Your right to object to data processing based on our legitimate interests. Should You wish to exercise this right, we encourage you to reach out to us at info@tlhc.in to initiate further discussions. However, it is important to note that such objection may impact our ability to provide specific Services and solutions that are designed for Your benefit.
STORAGE AND SECURITY OF USER INFORMATION
1. User Information entrusted to the custody of Accel Revenue is diligently stored in strict adherence to the provisions stipulated by Applicable Laws. The sanctity and security of your information are of paramount importance to us. Utilizing robust security measures, we ensure that Your data is safeguarded against any unauthorized access or compromise. By availing any of the Accel Revenue Services, You hereby affirm Your agreement and consent to the collection, storage, and utilization of your User Information in accordance with the comprehensive guidelines outlined in this Privacy Policy.
DISSEMINATION AND TRANSFER OF USER INFORMATION
1. It is essential to comprehend that Your User Information and related data are stored and processed within the boundaries of India. This adherence to territorial jurisdiction is in compliance with the prevailing Applicable Laws. In certain circumstances, in accordance with Applicable Laws, your User Information may be transferred to Governmental Authorities, affiliates of Accel Revenue, or potential purchasers of Accel Revenue’s shares or assets. Furthermore, it is conceivable that Your User Information (excluding sensitive personal information) may be shared with third parties, including analytics providers and other entities, solely for the purpose of rendering services to Accel Revenue and/or our valued Users by such third parties.
2. This holistic approach underscores our commitment to maintaining data sovereignty, while facilitating seamless operations that are in full alignment with the legal and regulatory landscape. Should any concerns or queries arise, please do not hesitate to engage with us at info@tlhc.in. Your trust in Accel Revenue’s approach to data management fuels our dedication to preserving the integrity and security of your User Information.
ENGAGEMENT OF TRUSTED SERVICE PROVIDERS
1. To uphold the excellence of our Services and further enhance Your interaction with us, Accel Revenue may collaborate with established third-party entities. These strategic partnerships serve distinct objectives:
  1. Ensuring the seamless provision of our core Services
  2. Executing our Services efficiently on our behalf
  3. Delivering essential functions related to our Services
  4. Assisting us in comprehending usage patterns of our Services
2. In your engagement with our Services, it’s essential to recognize that these third-party collaborators are granted access to your Personal Information. This access is granted to facilitate their performance of tasks on our behalf. We assure you that these entities are bound by contractual obligations that prohibit the disclosure or utilization of your information for any purpose beyond the scope of our Services.
STRENGTHENING INFORMATION SECURITY MEASURES
1. Accel Revenue places the utmost importance on safeguarding the integrity of Your User Information against any unauthorized usage, misuse, loss, alteration, or exposure. While our comprehensive security measures are designed to ensure the utmost protection of Your User Information, it is essential to acknowledge that unforeseen disclosures of such data cannot be entirely eliminated. These may arise from factors such as data breaches, unauthorized intrusions, or security vulnerabilities.
2. We wish to underscore our unwavering commitment to the security of your User Information and data. However, it is important to note that no security system is entirely immune to risks, given the inherent challenges of digital communication. Despite our rigorous efforts, we cannot provide an absolute guarantee against unforeseen occurrences.
3. Please remain mindful that Accel Revenue’s security measures operate within the digital landscape’s inherent risks. Transmitting information via our Accel Revenue Services entails inherent digital risks, and Users should exercise due caution while engaging with our Platform.
4. We explicitly state that Accel Revenue cannot be held liable for any data breaches or unauthorized disclosures that may occur despite our robust security protocols.
CAREFUL RETENTION OF USER INFORMATION
1. At Accel Revenue, we exercise discretion in determining the duration for which User Information shall be retained. This retention period extends as long as a User maintains an active presence on our Accel Revenue Services/Website or as mandated by contractual agreements with Accel Revenue and in compliance with Applicable Laws. It is important to note that, following the closure or termination of a User’s account with Accel Revenue, any subsequent destruction of User Information is not the responsibility of Accel Revenue.
TRANSPARENCY IN DISCLOSURE: COMPLIANT WITH RULE 6 OF THE IT RULES 2011
1. Accel Revenue adheres to a stringent disclosure policy that operates within the parameters of Rule 6 of the IT Rules 2011. The term “Personal Information” encompasses any data that pertains to You and is capable of directly or indirectly identifying You.
2. We operate with an unwavering commitment to safeguarding Your privacy. As such, we do not engage in the rental, sale, publication, or sharing of Your Personal Information. The disclosure of Your personally identifiable information will only transpire under specific circumstances, including but not limited to:
  1. Your Explicit Consent: Your Personal Information will only be disclosed with your explicit permission.
  2. Legal Compliance and Safeguarding: Disclosure may occur in instances where it is imperative for the investigation, prevention, or action against illegal activities, suspected fraud, potential cyber incidents, threats, or violations of Accel Revenue’s Terms and Conditions. It may also be essential for ensuring the safety or security of individuals and for defense against legal claims.
  3. Legal Obligations: We may disclose Personal Information when complying with subpoenas, court orders, requests/orders from legal authorities, or law enforcement agencies, as required by law.
COOKIES AND DATA TRACKING
1. Cookies are diminutive text files that websites place on a User’s computer during their visit. Similarly, various other tracking mechanisms are employed. These tools serve to optimize the functionality and efficiency of websites and apps, while also conveying data to the website/app proprietors.
2. The types of cookies You encounter can vary based on the jurisdiction from which You access our Website/software, and in compliance with relevant laws. These encompass strictly necessary cookies, performance cookies, and others. Through cookies, permissions, and trackers, our Website/software engages in data collection and processing to enhance your online experience and improve our Service offerings.
3. Employing cookies, pixels, and other technologies (collectively referred to as “cookies“), we aim to identify the browser or device, understand User preferences, and provide essential features and Services. These include:
  1. Facilitating personalized content display and customized Services.
  2. Enhancing the quality of Accel Revenue’s content and Services.
  3. Safeguarding against deceptive practices.
  4. Bolstering the security framework.
  5. Evaluating the performance of our Services.
4. Outlined below are the cookie categories utilized on our Website, accompanied by descriptions of their purposes:
  1. Strictly Necessary: These cookies are indispensable for Website operation, ensuring security during User sessions, and complying with applicable regulations. They contribute to safeguarding Your information and upholding its confidentiality.
  2. Functional: These cookies recall user-specific details such as their ID, region, language preference, and accessibility choices, thus enhancing personalization.
  3. Performance: These cookies provide insights into how both You and our broader User base interact with our Website. The amalgamation of this data informs our efforts to enhance Service performance.
5. Through the integration of cookies and related technologies, we aspire to enrich your experience while ensuring the security and effectiveness of our offerings.
OPEN CHANNELS FOR COMMUNICATION
1. At Accel Revenue, we are committed to fostering open lines of communication and addressing any inquiries or discrepancies you may have pertaining to our Privacy Policy. Should you wish to rectify, update, or restrict data sharing with third parties, or if you opt to withdraw or modify your consent related to any information, we encourage you to reach out. You can contact Accel Revenue by directing your correspondence to hello@accel-revenue.com. We are here to ensure your privacy concerns are addressed promptly and thoroughly.
UPDATES TO THE PRIVACY POLICY
1. Accel Revenue retains the prerogative to periodically update its Privacy Policy. We strongly recommend that you regularly revisit this page to stay informed about any modifications. Changes to the Privacy Policy will be communicated by posting the updated version on this page. These revisions take effect immediately following their posting.
YOUR CONSENT
1. By consenting to the terms articulated in this Privacy Policy, You grant us permission to process Your Personal Information for the purposes outlined herein.
USER DECLARATIONS
1. By using the Services provided by Accel Revenue and its Website, You confirm the following declarations:
  1. You acknowledge that you understand the collection of Personal Information.
  2. You acknowledge that you understand the purpose for collecting your Personal Information.
  3. You acknowledge that you are aware of the intended recipients of this information.
  4. You acknowledge that you have the choice not to provide the requested data or information to the Company and the Website.
  5. You confirm that you have read and comprehended this Privacy Policy and all other related Website policies, governing your usage.
DISCLAIMER
1. The Company disclaims any liability for loss or damage resulting from any unintentional or otherwise disclosure of Account-related information or inaccuracies in such information, whether disclosed or used under legal processes or otherwise.
GRIEVANCE REDRESSAL
1. As per the Information Technology Act 2000 and related rules, the details of the Grievance Officer are provided below:
  1. Name: AccelRevenue Tech Private Limited
  2. Email: info@tlhc.in
2. If you have any grievances, you can communicate them to the above email address in the following manner:
  1. Sending a written or electronically signed email detailing the grievance.
  2. Providing your contact information, including address, telephone number, and email address for correspondence.